LG to offer subscriptions for already purchased appliances and televisions, evolving into a provider for “Home as a Service”::Subscription fatigue is a thing and regulators are circling, but Korean giant reckons you’re ready to cough up after buying hardware

  • @DogMuffins@discuss.tchncs.de
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    22 years ago

    in 2022 it revealed a scheme called “Evolving Appliances For You" that promised software upgrades to home appliances. The company offered the example of a family that moves to a different home, and different climate, and upgrades its clothes drier with routines suited to local conditions.

    This is fucking hilarious. Nobody, and I really do mean nobody, actually wants a dryer that you need to pay a subscription fee for just in case one day you move house so it can try to reconfigure itself.

    This and this article might be a little more concise.

    It sounds like more ads for smart tvs, and a subscription service for extra features for smart appliances - like a chatbot for your fridge or dishwasher or something.

    It doesn’t necessarily sound evil to me it just sounds completely retarded. I’m all about tech making life easier but it’s genuinely hard to imagine why I would want a smart dishwasher. I want a dumbass dishwasher who’s actions are solely determined by the 3 buttons on it.

    It will be interesting to see how the market responds to this. It’s hard to imagine that really anyone will be seduced by the idea of a “smart” home with these sorts of intangible benefits.

  • @spaghettiwestern@sh.itjust.works
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    2 years ago

    This little tidbit is left out:

    In order to use LG’s smart appliance features you must agree to allow the company to track your precise location 100% of the time via phone app.

    I have 2 wifi enabled LG appliances, a refrigerator and a washer. A couple of the smart features are useful such as the end of cycle notification on the washer and a high temperature / door open warning on the fridge. Unfortunately those features don’t work very well and there can be very long delays between an event (such as an end of cycle) and the app notification.

    So not only is LG’s implementation poorly done and not very functional, customers are expected to give up any semblance of privacy to even use them.

    Fuck that. I disconnected my appliances from wifi and deleted the app.

    Paying a monthly charge for the extremely limited smart features on appliances is nuts, even if you didn’t have to allow LG to constantly track your whereabouts. I hope the general public is smart enough to make LG’s subscription service a complete failure.

    • @Saneless@lemmy.world
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      12 years ago

      My fridge drops its wifi setting constantly. Luckily it’s the dumbest thing ever so I don’t miss it. I only set it up because I was curious wtf a fridge would need to be connect to wifi for

      Turns out it loves watching The Bear. Gues it makes sense

  • LiveLM
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    22 years ago

    Home as a Service

    This has triggered a Fight AND Flight response in my brain. I want to smash everything with a mallet then run to the mountains.
    I hate “as a Service” so much!

  • Aer
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    22 years ago

    I used to like LG products they were often really good quality and lasted a long time.

    That’s pretty much over now, not touching new LG products anymore. That’s for sure!

    I had an LG CRT and it was as old as me. Never died. It’s a real shame the planet is suffering because of greedy business practices. They put climate change on the consumer but more needs to be done to big corporations to punish this kind of behaviour.

    This is why I like dumb products. The smarter they are the more they tac on this kind of crap to them.

  • @Pika@lemmy.world
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    22 years ago

    this change will solidify that I will never buy an LG product if they all have that shit

  • @Chickerino@feddit.nl
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    12 years ago

    it’s a shame most people just don’t care, this has been slowly consuming and devouring every single service online and recently offline for the past decade

  • @Fester@lemm.ee
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    12 years ago

    There’s only one way I’d be OK with “subscribing” to use a LG fridge: I don’t pay anything upfront and I don’t need to pay for any repairs. If I don’t even get to own it, then I shouldn’t be responsible for fixing it when it dies and spoils all my food after a year or two, nor should I need to pay for a new fridge when I give up on it after those repairs inevitably fail again. Same with their TVs when the cheap capacitors die early.

    If I subscribe to rent your product, the onus is on you to make it reliable enough that it lasts until the subscription turns a profit.

    Since that won’t be their business model, I’m better off buying a half decent brand and then flushing $1000 down the toilet. Fuck LG appliances. (And fuck Samsung appliances while we’re here.)

    • @Tandybaum@lemmy.world
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      12 years ago

      Did you start with Jellyfin or go there from Plex? I’ve been thinking about setting it just as a backup in case Plex gets shitty.

    • @Vilian@lemmy.ca
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      12 years ago

      what’s the problem with spotify, i never used it, but it isn’t the first time i read about someone complaining about them

  • @rm_dash_r_star@lemm.ee
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    12 years ago

    This thing with subscriptions has become insane. You can easily spend several hundred a month getting roped into all the subscriptions companies are pushing. It’s the latest way to squeeze as much money as possible out of the consumer.

    I’ve gone into subscription boycott at this point. I had too many and said screw that. I still have Amazon Prime where I think I get my money’s worth. I shop there a lot and use their streaming so it’s worth it to me. Subscriptions for appliances? No way in hell.

    • @_cerpin_taxt_@lemmy.world
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      12 years ago

      Yep. I built a fully automated piracy machine that I can stream straight to any device with no hassle. Fuck subscriptions.

      • superkret
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        02 years ago

        Can you expand a bit on how you did that? Sounds enticing and I do have a virtual server and a RasPi to play around with.

        • @_cerpin_taxt_@lemmy.world
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          02 years ago

          Definitely! Don’t listen to the folks behind me - Jellyfin can only be viewed outside of your network if you build your own website and host it there, and that’s way more trouble than you need to go through. Use Plex instead. You can just download the app and login and view your media from anywhere in the world without having to be a web designer/programmer.

          Jellyfin is cool and all, but the functionality is severely lacking compared to Plex. Plex is getting pretty commercial, so I get it, but it just fucking works haha. Jellyfin will hopefully be there someday, but trust me, save yourself that headache. It sucks in it’s current form. It’s mostly just hardcore nerds that use Jellyfin, and if you’re trying to share it with others, it’s very complex. With Plex, I can just have my elderly mother or whoever download the Plex app on their phone, smart TV, game console, or anything else with internet and you can cast it just like Netflix.

          I use unRAID as my OS, which is a Docker-based Linux kernel. I use Plex, Prowlarr/Radarr/Sonarr for indexing and organizing my library, sabNZBD and qBittorrent to download the files, and Overseerr as a search engine and request system for movies and TV. Basically I’ve got Overseerr reverse proxied and myself and all of the folks I share my Plex with can access it and request stuff from any web browser.

          • @Landrin201@lemmy.ml
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            02 years ago

            I’m actually setting plex up within the next couple of days! I had to make some hardware changes first (mostly adding more storage)

            Are there any good guides on how do to it the way you did so it can torrent the stuff you don’t have on demand? I assume that once you’ve torrented it, it keeps that torrented media downloaded for later use as well? Or does it automatically delete after a certain amount of inactivity on that file? Did you set it up with a VPN, and if so how did you get that working in Qbittorrent in docker?

            • @_cerpin_taxt_@lemmy.world
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              12 years ago

              Yep, this guide is a little outdated at this point, but still very solid. It does keep the file - Sonarr/Radarr actually have media management and you can clean up your media folder very nicely with them. There’s containers on the unRAID app store for both that already have your VPN integrated - you basically just plug in your VPN info. Highly recommend Private Internet Access for your provider - they’re the easiest one to configure and they’re one of the most secure. I’m at the office right now, but there’s two creators you want to look out for - hotio and linuxserver. Both of those guys make damn solid containers with this in mind.

              • @Landrin201@lemmy.ml
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                22 years ago

                Thanks! I’ll read up on that tomorrow, though I’ll have to do something slightly different as I used proxmox as my base OS rather than unRaid. But that looks like a good stepping off point!

                • @_cerpin_taxt_@lemmy.world
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                  12 years ago

                  No problem! I’m not super familiar with ProxMox myself, but if it’s doable, I’m sure someone on the internet has written something up on it!

    • @Professorozone@lemmy.world
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      12 years ago

      Yeah, it’s bad enough that an LG TV makes you agree to have all of your data sent to them, but now they want you to pay for the privilege as well. Screw that!

      I mean, i think all smart TVs do that now. Don’t know what I’ll do when my dumb one breaks.

    • @NightOwl@lemmy.one
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      12 years ago

      It’s one of those things that was a shock at how prevalent it is on the Apple app store after so much talk of how much better the apps are compared to Android. There’s not even proper filter options to filter out apps that are subscription only. It was ridiculous how you could buy an app then get pop ups to get the subscription plan. It’s why I wish a foss app store like F-droid becomes available once slide loading becomes possible so I can avoid the appstore as much as possible when I need a basic app. Like a calculator.

      • @rm_dash_r_star@lemm.ee
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        02 years ago

        Yeah phone apps are horrible, don’t know about iOS since I’ve always used Android, but they’re mostly bad. The apps geared to a company service are usually fine, but the rest are just ad support systems.

        I actually don’t use third party phone apps that much, but the times I have it’s like an assault. You get a tenth of the screen for the actual function of the app with the rest of the screen gyrating ads. It’s especially a problem for me because I’m old and can’t see the screen that well. I don’t know how people put up with it. I can’t.

        • @NightOwl@lemmy.one
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          12 years ago

          Good thing about at least paid apps on play store is that they usually don’t have subscriptions, and there are tags warning if it Contains Ads before you even install the app.

          I don’t think Apple appstore even has ad warnings. Only in-app purchase warning. So using appstore was when I found out talking video ads exist.

  • @dustedhands@lemmy.world
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    12 years ago

    Their gadgets built their fame because they just worked and were built like a tank. My grandparents had their stuff (from Goldstar era) and they still keep chugging.

    None of this “as a service” bs will please the lifetime customers.

  • RandomBit
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    12 years ago

    I bought a $3k+ LG OLED. I intentionally never agreed to any TOS so that it would act as a dumb TV. I wanted it on the network so that I could control it through Home Assistant and Apple HomeKit so I put it in my IoT VLAN. Within a day it was trying to port scan my network! It is now fully isolated with no outgoing connections allowed.